Typical job
Residents call after spotting a bald-faced hornet
The crew considers the reported nest location and access, then explains the proposed work before proceeding. A technician assesses the concern and addresses the nest using a treatment approach suited to the site and the pest activity. The property owner learns what work is planned and what to avoid near the nest. Keep people away from the area and let the technician know where the nest is located when describing the concern.
Typical job
Homeowners contact the team after noticing mouse
A technician listens to where activity has been noticed, inspects the issue, and confirms pest activity before treatment. The crew explains the proposed work so the homeowner understands what the visit addresses and whether the plan calls for follow-up. The homeowner gets a pest-specific plan instead of guessing at the source. Note where signs appear and share those details with the technician, including any areas that are difficult to access.