Typical job
An apartment owner reports bed bugs and
A technician inspects the affected areas, confirms activity, and discusses what a heat treatment would involve. The customer receives an explanation of the proposed work and any written room-preparation instructions that apply. The inspection helps define the work being considered. Follow the technician’s written preparation directions, and disclose pets, aquariums, or sensitive occupants before treatment planning.
Typical job
A homeowner spots a bald-faced hornet nest
The crew checks the reported nest location and confirms the pest before recommending treatment. The technician explains the proposed work and any applicable safety guidance, including keeping children and pets away during application. A confirmed identification helps match the response to the nest. Keep people and pets clear of the area and wait until the technician provides applicable reentry guidance.
Typical job
A resident reports mouse activity and wants
A technician inspects the reported areas, looks for evidence of activity, and confirms the pest before treatment. The crew explains the proposed work and keeps the customer updated as the visit is arranged and completed. The inspection gives the customer a clearer picture of the issue and proposed response. Share where activity has been noticed so the technician can include those areas in the assessment.