Typical job
Residents notice a bald-faced hornet nest in
A technician assesses the nest location and surrounding access, then explains the proposed work. The call notes describe a nest on a tree branch, so the location and safe access are part of the discussion. The customer can understand the proposed response for that specific nest. Keep people away from the area and avoid disturbing the nest while arranging professional help.
Typical job
Homeowners report mouse activity and want help
A technician inspects the reported areas, checks for signs of activity, and explains the proposed work. Confirming what is present helps shape a plan around the issue rather than guessing at the source. The visit gives the homeowner a clearer picture of the activity and the work being proposed. Keep food sealed and note where signs appear so the technician can assess those areas.